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Portmir Foundation promises to adhere to a strict set of codes and We are committed to treat the public with respect, fairness, honesty and clarity in all our money raising activities. In addition to maintaining high fundraising standards, we are also accountable to an independent complaints process.

To make a donation, simply click on the 'donate' button at the bottom of the page or alternatively you can:

1. Call 0121 318 2184

2. Email us at info@portmir.org.uk

3. Or post a cheque made payable to Portmir Heritage Foundation, suite 182, 27 Colmore Row, B3 2EW

We are committed to high standards

1. We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with the Codes and with this Promise
2. We comply with the law including those that apply to data protection, health and safety and the environment

We are honest and open

1. We tell the truth and do not exaggerate
2. We do what we say we are going to do
3. We answer all reasonable questions about our fundraising activities and costs. Please contact us or see our Annual Report if you require further details
4. We are clear
5. We are clear about who we are, what we do and how your gift is used
6. We give a clear explanation of how you can make a gift and amend a regular commitment
7. We are respectful
8. We respect the rights, dignities and privacy of our supporters and beneficiaries
9. We will not put undue pressure on you to make a gift and if you do not want to give, or wish to cease giving, we will respect your decision
10. If you tell us that you don't want us to contact you in a particular way we will not do so

We are accountable

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint.

Refund policy

If you have made a donation in error, please contact our Support Services Team on 0121 318 2184 or email us at info@portmir.org.uk

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